Wix Payments prohibited products: How to sell high-risk items on Wix
There are a variety of honest, legal products and services listed under Wix Payments’ Restricted and Prohibited Products and Services. This article discusses some common products that are prohibited by Wix Payments, includes a link to the complete list, and details how to set up an alternative high-risk payment gateway so that you can still accept credit cards on your Wix website, even if you were shut down or declined by Wix Payments.
Software companies and payment processors usually label their high-risk restrictions as one of the following: “prohibited products,” “allowed use,” “restricted business activities,” or “prohibited activities.” These designations are problematic for most high-risk business owners and generally result in being unable to sustainably use standard services like Wix Payments, Stripe, and PayPal.
Below are high-risk Wix payment processing solutions for high-risk categories like pipes, glass, bongs, CBD, premium cigars, tactical items, and other regulated e-commerce products.
Why some businesses have a hard time with Wix Payments
Your e-commerce store might not fit the standard allowed merchant categories for Wix Payments for various reasons. Some obvious categories are naturally prohibited, for example – illicit drugs, pyramid schemes, illegal products/services, or products/services that support illegal activities.
While reasonable high-risk restrictions are understandable, there are many legitimate, legal products and business types that are declined or shut down by Wix Payments – often with little warning.
The reason for a Wix Payments decline or shut down is commonly due to an evaluation of the business model’s risk – not the risk associated with your specific website. For example, if your product type generally has a higher chargeback ratio than most others, it’s considered a “high-risk” business and will often be prohibited. It could also be that the processor doesn’t have enough similar merchants on board already to judge their risk accordingly or that the payment gateway provider is concerned with the potential for regulatory issues.
List of products prohibited by Wix Payments
Tightly regulated and age-restricted products are another group of Wix Payment’s prohibited products and services. This includes products and businesses like bongs, glass pipes, CBD, FFL to FFL, online cigars, vape, and tactical e-commerce.
With prohibited products, laws and regulations change over time. We recommend you get advice from a qualified attorney, read all your provider’s terms and conditions yourself, and of course, reach out to us for help setting up high-risk Wix payments.
Like you and your business, payment processors need to take extra care in following rules and regulations when engaging in legally complex markets. Because “out of the box” or native payment gateways – like Wix Payments don’t specialize in dealing with these complex markets, they often simply refrain from offering them their services.
This is frustrating for those who set up their legitimate business website, only to realize that neither PayPal nor Wix’s out-of-the-box gateway, Wix Payments (powered by Stripe), doesn’t accept their product type. Below we address some common product types and businesses that can’t use Wix Payments and what alternatives are available.
The good news is that Wix can be made high-risk friendly by using a correctly set up Authorize.Net or NMI account connected to high-risk processing.
Important: High-risk gateways are only high-risk friendly when configured correctly and paired with a high-risk merchant account on the back end. Contact us anytime, and we’ll happily talk to you about your unique payment needs.
Does Wix allow CBD?
The answer to that question is two-fold. Wix, the site builder, allows CBD businesses to use the platform. On the other hand, CBD is listed as prohibited by their gateway, Wix Payments, and/or their financial partners.
Wix Payments lists CBD under their “prohibited products or services” together with the following products:
“Drugs, tools specifically intended for the production of drugs, drug paraphernalia, Illegal drugs, CBD, Hemp, substances designed to mimic illegal drugs, and/or other psychoactive products…”
While Wix Payments might not be an option, we have plenty of payment gateway alternatives and payment solutions that allow high-risk businesses to use their existing Wix site without having to start over from scratch.
How can I sell CBD on Wix if Wix Payments prohibit it?
With the right know-how and insights, it’s entirely possible to accept CBD payments using the Wix platform. We can help you swap out the Wix shopping cart with a verified 3rd party solution. Among the solutions that we’ve identified for making Wix high-risk-friendly is the Foxy shopping cart. By using Foxy with Wix, we can pair it with a high-risk, CBD-friendly payment gateway like Authorize.Net and a CBD merchant account.
With our help, you’ll be able to easily and reliably accept payments for your CBD products through Foxy.io on Wix.
How can I process payments for cigars if Wix Payments prohibits it?
While all alcohol and tobacco sales, including premium cigars, are prohibited from using Wix Payments, there are reliable alternatives that will allow you to still use the Wix site you have already built.
The high-risk-friendly payment gateway that works best with cigars is the Authorize.Net gateway. To use Authorize.Net with Wix, the best route we’ve found is through Foxy.io. If you need a cigar-friendly Authorize.Net account to handle online payments, don’t hesitate to get in touch. We’re more than happy to help and integrate Authorize.Net with Foxy and Wix for you. Read about how we do this at no direct cost to you on our About Us page.
How can I process FFL to FFL payments if Wix Payments prohibits it?
FFL-to-FFL credit card transactions are on the list of businesses that are prohibited by Wix, mainly due to the tightly regulated nature of these businesses. While Wix does host sites created by FFL to FFL businesses, you will have to work with a resource like Tasker Payment Gateways LLC to find an alternative payment solution to sell FFL products on the Wix platform.
Luckily, we have a couple of solutions. The best way that we’ve found is to use Authorize.Net or NMI as your payment gateway. You can pair either of these with the shopping cart Foxy.io. Don’t worry if this sounds complicated – we’re more than happy to offer our advice, and we can even set everything up for you.
How can I process credit cards for knives, blades, and other tactical items if Wix Payments prohibits them?
Although Wix is perfectly happy to host sites related to tactical items like pepper spray, knives, and survival supplies, unfortunately, their payment gateway (Wix Payments) includes knives, blades, and tactical gear on its prohibited items list.
But, we can help. All you need is a high-risk friendly payment gateway and a compatible 3rd party shopping cart that allows knives and tactical items. The Authorize.Net gateway, paired with the Foxy.io shopping cart, is an excellent solution for selling tactical products on Wix. It works very well for our clients running high-risk businesses on a variety of platforms. We can help set it all up for you.
How can I set up a merchant account for bongs, grinders, pipes, and glass if Wix Payments prohibits them?
Selling smoking accessories online is still regulated, and it can be difficult to find a platform and payment solution that will allow you to sell headshop products online. Smoking accessories, like, bongs, grinders, pipes, and glass, are among Wix Payments’ prohibited items – but that does not mean you can’t sell them on Wix – it simply means you have to set up alternative payment processing.
The Wix site builder itself does allow smoking accessory websites on their platform, and there are solutions available. We can help your pipe and glass site accept credit cards on Wix.
All we need to do is get set you up with a high-risk friendly payment gateway, integrate it with a merchant account on the back end that allows pipes, bongs, grinders, and other smoking accessories. Then you can install a compatible shopping cart. Authorize.Net and NMI are both high-risk friendly, and Foxy.io is a shopping cart that will help integrate these payment gateways with your Wix online store.
Please review our Authorize.Net page or our NMI page to better understand how we set up high-risk friendly merchant accounts on the back end that allow you to accept credit cards for common smoke shop items like pipes, bongs, and glass.
If you need any help setting everything up, please contact us.
How can I process vape payments online if Wix Payments prohibits it?
Vape products are often on prohibited use lists, usually due to the age restrictions and regulations placed on this industry. Wix is no exception. Although you can host your online store on their platform, their out-of-the-box payment gateway, Wix Payments, will not support your product type.
We have solutions that can make your Wix site compatible with vape or e-liquid products. You can use a high-risk friendly payment gateway and integrate it properly with your Wix store. We’ve found that using the Foxy.io shopping cart with the Authorize.Net and NMI gateways are the best fits for selling e-cigarettes on Wix. Please feel free to get in touch with us if you need any help setting up your payment solution.
Where can I find the complete list of Wix Payments’ prohibited products?
Currently, it can be accessed on the Wix support site, under “payments.” It is called Wix Payments: Restricted and Prohibited Products and Services.
Get help finding Wix Payments alternatives for your business
We help legal US-based and Canadian high-risk businesses and have verified solutions for a wide range of high-risk product types. We are usually able to suggest a Wix Payments alternative that works for your unique high-risk business. You can see our high-risk resource page for more information across industries, software, and platforms.
Please drop us a note on our contact form below. We’re happy to talk through your needs and recommend a Wix Payments alternative for your high-risk Wix business.
Need a Wix Payments alternative for your prohibited product? We can help.