NMI payment gateway features and sign-up information

If you are ready to sign up for an NMI gateway only account, have questions, or would like a merchant account processing recommendation, please fill out the short form below for a fast reply. If you are looking for some more information on the NMI payment gateway, scroll down to read more.

Ready to get started with NMI? Have questions? 

What is NMI

NMI stands for Network Merchants Inc. which is a DBA of Network Merchants LLC. For clients of BigCommerce, WooCommerce, or Shopify among others it has become a premier payment gateway provider – especially for merchants deemed “High Risk” by the industry. NMI has some unique patented features like its multi-merchant account balancing function which allows for more than one merchant account under one login. As a widely compatible, full-featured payment gateway. NMI performs well for our high-risk merchants. The payment processing options through NMI include recurring billing, the ability to manage multiple accounts through a single interface (including their proprietary ATRI multi-merchant account balancing system), as well as a PCI compliant customer vault storage infrastructure that allows you maintain accurate records for return customers.

These features make NMI the “go to” payment gateway for traditional, high risk, DR/ direct response merchants, catalog merchants, electronic cigarette /e-vapor merchants, telemarketing companies, biz-ops, affiliate-based or MLM companies, along with sophisticated, multi-site e-commerce merchants. NMI integrates with most popular carts such as BigCommerce, CiviCRM, CubeCart, Ecwid, multiple WordPress solutions, Mijireh, Infusionsoft, LimeLight, Konnektive, Magento, osCommerce, Shopify, WHMCSVolusion, high-risk Weebly merchants, WooCommerce and dozens more. You can view an expansive list of NMI compatible shopping carts and software suites here.

Signing up for NMI: 2 types or merchants

1. You already have a merchant account and only need the NMI gateway 

If you already have a merchant account, we can set up an NMI payment gateway only account for you ASAP, usually same day. Just use the form above, and we will email you the quick set-up procedure right away.

2. You need a merchant account too or are not sure what you need

If you are just getting started and also need a credit card processor, our long established, fully vetted merchant account contacts can provide a perfect credit card processing relationship that we can integrate easily and quickly with a new NMI payment gateway. These accounts are available fully integrated with credit card processing through our trusted, partners and can be ready to accept all the key credit card types right out of the box.

If you are new to high-risk e-commerce this can sound confusing at first, so please remember we are here to help. Use the contact form above or give us a quick call anytime and we will lay it all out in a simple, easy to understand way for you. We love start-ups and enjoy taking the time to help folks understand e-commerce.

Top features of the Network Merchants payment gateway

NMI’s ATRI or multi-merchant account balancing

ATRI stands for advanced transaction routing interface and is a proprietary feature only available through NMI resellers and partners. The NMI ATRI allows merchants to route sales through multiple accounts, using multiple processors, all through a single gateway login.

The NMI ATRI feature permits automated routing based on product name, merchant account, risk category, sale amount, or even based on a percentage of gross sales amounts to assist merchants who need to add multiple merchant accounts because of volume cap limits with their primary processor.

ATRI is an option as some online, high-risk, or direct response (DR) merchants have multiple merchant accounts for various campaigns and want to manage them all through one login and route their transactions to the correct merchant account automatically. The NMI ATRI allows you to do this in a natural, manageable way.

High-risk merchants often need to process some products or campaigns through higher cost “high-risk” accounts, but run other products through lower cost “low-risk” merchant accounts as a cost-saving measure. When using any multi-merchant account balancing interface, it is essential to make sure you do not violate any rules with the card brands, regulators, or your processor. It’s always a good idea to check in from time to time and keep your processor up to date with your current business practices. Often we have seen a high-risk processor allow sales under a specific dollar amount through their merchant account, for example, a $500 cap, but not enable the purchase of higher cost packages through their merchant ID. In these cases, many merchants have found a second merchant account, often at a higher % rate to run these higher risk sales.

Transaction routing and load balancing is best when done with your credit card processor’s blessings and should only be done with precise, accurate credit card descriptors. ATRI, when done correctly, allows processors only to take products they want and enables merchants to be cost-efficient while managing the routing of transactions automatically and seamlessly using NMI’s automatic transaction routing.

Payment gateway transaction routing may sound complicated, but it is as simple as typing the thresholds into the NMI gateway and selecting which transactions you want to go to which merchant account. Reach out to us anytime to learn more.

Get NMI’s ATRI load balancing features through a trusted NMI reseller

You cannot sign up for NMI directly; you must use a reseller. It is essential to get your gateway from an independent reseller, like us, if you want to manage multiple accounts from one gateway. If you get your gateway from a processor, they likely will not be able to provide you access to the account balancing features as credit card processors do not usually allow competitor’s merchant accounts to be boarded on gateways they provide. ATRI is a feature that needs to be “turned on,” and resellers like us have the experience and ability to help merchants balance multiple credit card processors when appropriate. We are experienced, responsive and have an A+ rating with the BBB. Let us know how we can help.

Manage multiple web properties in one place

NMI allows you to operate multiple e-commerce sites, products and merchant accounts through one streamlined gateway interface.

If you want to manage multiple websites, through more than one merchant account, using NMI as your gateway will allow you to use one username and password to access all your gateway activity and report on all your sales activity from one place all while routing transactions to the correct merchant account. Additionally, if you’re using WordPress, you can use plugins like Jigoshop for your many high-risk e-commerce sites as it integrates really well with NMI.

ACH – Simplified online check acceptance

ACH stands for automated clearing house, a national financial network that allows the movement of money. For e-commerce merchants, ACH enables them to accept “e-checks.” This means online merchants can have their customers pay them online simply by having shoppers enter their checking account number and routing number instead of their credit card number, all through one NMI payment gateway.

With our one on one support, we offer a simple, streamlined way to add ACH based online check acceptance to your website all through the same interface that you use to accept credit cards. You can set up automated recurring ACH payments from your customers to simplify your monthly billings. ACH is often much less expensive than taking credit cards and may increase your site conversions too. Contact us to learn more!

NMI Customer Vault

NMI’s Customer Vault allows merchants to store their customers’ cardholder data such as credit card number, expiration date, billing address, and multiple shipping addresses in one, secure, PCI compliant environment.

Returning customers can save the hassle of having to re-enter their information on your site which results in happier customers for you. Making the checkout and returning customer purchase process easier produces more repeat business.

You can also charge your repeat customer customers through the virtual terminal without the added liability of viewing sensitive personal and cardholder data.

NMI Recurring Billing

NMI’s recurring billing feature allows merchants like you to bill your clients on a regular recurring basis for as long as required. The system and processes are PCI compliant and always updated with the latest security advances helping protect your business and your customers.

Encrypted keypads, swipers, and chip readers specifically for NMI

We offer the ability to add fully secure and encrypted USB keypads, chip readers, swipers, and full-featured terminals to your NMI gateway. This allows you to securely enter cardholder data without the PCI hassles and liability of entering cards using your standard keyboard.

This is terrific for business to business companies who accept card data by phone or mail and need to enter it and for telephone order companies looking for added security. Keypads can also enhance full-featured software and payment management systems like the ADD Energy E3 software suite which is popular with fuel companies.

QuickClick

NMI’s Quick Click a simplified checkout system that for some merchants without complex offerings can allow them to avoid using 3rd party carts altogether. QuickClick buttons are added to your site using HTML that is generated by logging into to your NMI account and using the QuickClick HTML generator.

NMI offers three types of “QuickClick” (or Buy now / Donate now) buttons.

Shopping Cart Button: This connects products so customers can add several products to the cart system. Also, supports Recurring Billing.

Fixed Price Button: Does not connect to the ‘Shopping Cart’ system and will only process one item at a time.

Donation/Payment Button: Allows the customer to enter an amount and checkout.

NMI also offers virtual terminal based products, EMV retail solutions in addition to Omnichannel features that allow many merchants to manage their retail and e-commerce through one gateway and one merchant account. Read more about Contact us with any questions, or when you are ready to get started.

Six level NMI gateway support

Dedicated agent support. Every NMI payment gateway provided comes with the comfort that you will have a dedicated agent there to be your contact, liaison, and hand-holder whenever needed.

Direct 800# support. In addition to your reseller agent, you will have access to NMI’s skilled, highly trained, stable team of tech support agents via phone. You do not need to enter an account number to get through, only to tell the agent the same information again when they pick up the phone.  There is no complicated phone tree, you just call, press 1 and you will be directly transferred to one of NMI’s internal gateway experts. You can always call us directly at 207-772-8737 with any questions as well, regardless of who your processor or reseller is we are happy to help.

High-level email support. If you ever have a hypothetical question, a non-time sensitive issue, or a truly high-level question you can group email NMI’s entire support team at one time. Someone on the team will get back to you right away with accurate, friendly information. We always recommend to our customers that they CC us so we can jump in and help whenever needed as well.

Developer integration support. NMI offers merchant specific, high-level integration support for those merchants who want to get under the hood and customize their integration to perform complex data routing, multiple system integration, and specialized reporting.

Live NMI gateway status updates. NMI offers a live status page to help you quickly eliminate variables and assist you with any errors you may have, additionally, you can sign up for status alerts as well. This is like the “is it up” pages you may find elsewhere online but includes broader and more specific updates on items like as telecommunications issues and specific platform interruptions. To view NMI’s real-time status and to sign up for alerts and updates you can visit NMI’s status page by clicking this link, http://status.transactiongateway.com.

Video tutorials with brief descriptions. NMI offers a vast array of features, setting, and attributes for you to take full advantage of. To help you get a good overview, we provide you with videos and short summaries of various features we think you’ll find useful to your high-risk business. These pages give you videos that explain each feature in full, with brief summaries allowing you to quickly identify which feature fits your business. These pages cover the general features, other features, as well as iProcess, SwIPe, and settings.