I read an article from Practical Ecommerce and wanted to share it with you. I’ve strived to run my business under the banner “treat clients and prospects how you would treat your favorite, local grocery store clerk”. No matter how I’m feeling or what is going on in my life, it is important to me to show respect and kindness to those who are giving me service. As a business owner, I try to always treat clients, partners, and potential customers with that same courtesy and respect. If a new, nervous eCommerce merchant calls with questions we’re always happy to assist. Who knows, it could turn into something great, and even if it doesn’t we may get a referral or two out of it. Something so simple can have a huge impact.
Here is the article, give it a read.